Standards
A set of rules about the way a restaurant runs; and what it tries repeatedly to succeed; uniform standards, (clean shirt, apron, shoes) and other standards involving the CLEANLINESS and APPEARANCE of all staff, the restaurant, and the inside and outside of the facility.
A dirty restaurant is noted quickly, and guests won’t return. Also, the standards of how food and drinks look, and how the staff in general look to guests who enters.
Standards is a broad topic that also includes “ticket times” (how long it takes to make food, drink, and service) For example, a well-done steak can take over twenty minutes, but a side salad is usually less than ten minutes. Having these standards enforced and in place helps the restaurant be successful, and ensures the guests get their food and drink in a timely fashion.